At DoorDash, our mission to empower local economies is animated by our work to support Dashers, merchants, and the communities that power them. Today, we’re thrilled to release DoorDash’s first ESG report, highlighting how we made progress towards this mission in 2021 and the environmental, social, and governance issues that matter most to our business and our stakeholders.
For DoorDash, these efforts are embedded in our daily activities that support our wide range of stakeholders, from platform users and employees, to cities, regulators, community leaders, and investors. We know that DoorDash only works when it works for all of our stakeholders.
Over the last two years, from 2019 through 2021, Dasher earnings per hour while on deliveries increased by nearly 40%, while DoorDash reduced average consumer fees per order by 11%. We also reduced the average commission rate paid by Marketplace partners.
Additionally, DoorDash exited 2021 with:
Over 550,000 merchant partners on our platform, generating nearly $30 billion in sales for merchants.
6.3 million total Dashers active on the platform, who earned over $11 billion by dashing.
Equally important, we expanded our reach to historically underserved communities and made progress towards expanding access to food through Project DASH. Among the highlights, in 2021:
48% of our U.S. consumers were located in low-income communities and 30% were located in rural communities.
An estimated 16.9 million meals were delivered on behalf of food banks, food pantries, and other organizations through Project DASH, which empowers social impact organizations to use DoorDash technology to increase access to food in their communities.
Further, in 2021 we doubled down on our commitment to environmental sustainability, achieving net-zero emissions for scope 1 and 2. Like most companies, the vast majority of DoorDash’s carbon footprint comes from scope 3 emissions, specifically from logistics operations. We aim to improve the accuracy of our scope 3 measurements and projections, and to develop and share a plan to address our biggest opportunities.
We founded DoorDash nine years ago with a big mission: to grow and empower local economies. With our company’s first ESG report, we aim to show our progress toward that mission and demonstrate the impact we’re making in the communities we serve today.
We hope you’ll take the time to read the report, and let us know your thoughts, questions and feedback as we look forward to the year ahead.