SPRINGFIELD, Mass. – Louis & Clark Pharmacy in Springfield has announced that Sarah Kapinos has been named to a new role as community liaison. Kapinos has served as the business development specialist for Louis & Clark Pharmacy for the past year. In addition, Yvette Morales, a certified pharmacy technician, has been appointed as pharmacy patient advocate.
“Sarah’s many strengths include her ability to forge lasting partnerships built on trust,” said Dr. Kara James, pharmacy manager and co-owner. “In her new role, she will create and nurture relationships with new clients and a variety of external referral sources through daily activities and community practice visits.”
Kapinos, a resident of Ludlow, has more than 12 years of experience in health care, including her role as a clinical account manager and liaison at Baystate Medical Center, and attained her bachelor’s in business management and marketing from Elms College. In her new role, she will serve as a liaison between referral sources—including admission coordinators, executive and nursing directors, and medical professionals—and the pharmacy referral staff on the scheduling, clinical and billing office teams.
“Yvette has a real passion for helping people and is vested in the health and wellness of our local community,” said Dr. James. “We know our patients will benefit from her focus and expertise.”
Morales, a resident of Springfield, has nearly a decade of experience, and is certified as both a pharmacy technician and a medical assistant. Bilingual in English and Spanish, she will serve as the liaison between customers and the rest of the pharmacy staff. She will introduce patients to pharmacy programs that will best complement their needs, help them enroll and ensure everything works as it should.
About Louis & Clark Pharmacy
Since 1965, Louis & Clark Pharmacy has provided convenient, safe and reliable prescription solutions that make medication management easier for individuals, assisted living, independent living and memory care communities. Named after its founders, Louis Demosthenous and Clark Matthews, Louis & Clark is an independent pharmacy designing and offering innovative solutions in prescription services and forging new ground in the health care industry, including its forward-thinking MediBubble® medication management service. Learn more about Louis & Clark Pharmacy at medibubble.com.