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Tapestry to Remain Open During the COVID-19 Pandemic

Tapestry is here to help, and we’re not going anywhere during COVID-19

“The issues that Tapestry addresses—such as the opioid epidemic, the risk of HIV-infections, and lack of access to basic needs like food, contraception, and screening for infection —are exacerbated by a crisis like this that drives people apart and makes service delivery more difficult. I’ve been so moved by the courageous response of our employees at this challenging moment, as it highlights the depth of their dedication not only to the work, but also to the communities we serve. In response to this pandemic we have evolved the way we provide care,” said Cheryl Zoll, Tapestry CEO.

Our WIC family nutrition programs responded by moving to provide all services online or by phone. Enrollment in the program is up, we are now able to refill families’ food benefits remotely allowing us to meet the increased demand for relief during this time of financial insecurity and fear. For safety and efficiency, we have consolidated our three WIC offices to our Main St. Springfield headquarters and are available by phone Monday through Friday 9am to 2pm. Please call (413)737-8868 to enroll or coordinate services.

Harm Reduction has gone mobile! Delivering Narcan and safer supplies and focusing on ways to increase secondary distribution. We are collaborating with agencies to cover drop-in center services like distribution of hygiene kits and supplies for those people who are unhoused, with little to no access to sanitary facilities. We’ve partnered with Baystate Health to expand our mobile fleet to cover delivery services in areas of Hampden, Hampshire and Franklin County. Our Syringe Service Programs are still open in all four counties of Western Mass. To keep everyone as safe as possible, on-site hours are now 10am to 2pm Monday through Friday, with extended hours for mobile services. To arrange Narcan or safer supplies delivery call or text (413)221-7722 for Hampshire/Franklin County and (413)270-3277 for Hampden County.

Sexual & Reproductive Health has implemented a telehealth system, in which we are able to screen for sexually transmitted infections and provide prescriptions for birth control and emergency contraception among other services. We are offering take home pregnancy test kits and referrals for lab work as needed. We are also prescreening those that need direct, in-person care, which we are still providing at several clinics. In order to minimize contact and prevent the spread of COVID-19, our hours are now 10am to 2pm. Not all locations are open daily, please call ahead before coming to any clinic site. Phone numbers for all clinics can be found here.

Across the agency we have heightened screening procedures and streamlined office hours based on CDC recommendations to mitigate the spread of COVID-19 and make it possible for Tapestry to continue to serve the community as safely as possible during this crisis. We are advising everyone to call ahead before coming to any Tapestry site. Phone numbers for all Tapestry locations can be found at here.