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Monson Savings Announces the Promotion of Heather M. Arbour to Assistant Vice President BSA/Fraud Officer & Compliance Manager

Monson, MA – Monson Savings Bank recently announced the promotion of Heather Arbour to the role of Assistant Vice President BSA/Fraud Officer and Compliance Manager.

“Heather is a diligent member of our team who demonstrates her commitment to the Bank by ensuring our compliance with regulations,” said Monson Savings Bank President and CEO Dan Moriarty. “She is a valuable asset to our team and we are very fortunate to have her on board.”

Heather M. Arbour resides in Monson with her husband and four children. Arbour has been with Monson Savings Bank for 15 years, previously serving in the role of BSA Officer and Compliance Manager.

In her role as AVP BSA/Fraud Officer and Compliance Manager she is responsible for overseeing the Monson Savings Bank’s Bank Secrecy Act and anti-money laundering programs and ensuring compliance with banking regulations. Additionally, she manages the Retail Operations Department. Arbour also serves on the Bank’s Compliance, CRA & Fair Lending, and IT Steering Committees.

Arbour is a graduate of Springfield Technical Community College, where she earned Highest Honors, was a Dean’s List recipient, and received an Associate’s Degree in Business Administration. She is currently enrolled in The American Women’s College of Bay Path University, where she is an Honors Student pursuing a Bachelor’s Degree in Business Administration and minoring in Criminal Justice. At the American Women’s College Arbour proudly serves as a Peer Mentor. Furthermore, in 2021 Arbour graduated from the New England School for Financial Studies with Honors.

As a volunteer and co-treasurer for the Monson and Palmer Salvation Army and a dedicated parent volunteer for the Monson Parent Teacher Student Association, Arbour is committed to contributing to local communities.

“I am excited to continue my career in banking with Monson Savings. I am committed the organization’s growth and success and I am proud to be a part of it,” said Arbour, Monson Savings Bank AVP BSA/Fraud Officer and Compliance Manager. “I look forward to continued working relationships with my staff and growing relationships with my colleagues.”

About Monson Savings Bank

Incorporated as a mutually chartered community bank in 1872, Monson Savings Bank has one of the longest tenure of service and stability in its market. Civic leaders chartered the bank with the intent to give working men and women the opportunity to save, which – incredibly, they could not do prior to the bank’s inception.  Today, Monson Savings Bank retains its legacy of empowerment through savings, but has expanded to serve its customers with a variety of innovative financial services, including digital banking, online mortgage applications and business banking, and commercial lending. The bank has expanded on its promise of “where people save, businesses prosper, and communities benefit” by opening offices in Hampden, Wilbraham, Ware, and most recently East Longmeadow, Massachusetts. The bank also opened a retail and business loan operations center in Wilbraham in 2020. Member FDIC, Member DIF, Equal Housing Lender