BHN Introduces TeleCare Services Virtually Connecting Individuals with Therapists

Springfield—BHN has introduced an innovative new program, BHNTeleCare, in response to the COVID-19 crisis that will allow individuals to continue counseling sessions with their therapists from the comfort and safety of their own homes.

To respond to the need for social distancing as well as the increase in stress and behavioral health challenges during the COVID-19 crisis, BHN is transitioning service at its ten counseling and outpatient clinics to remote therapy, providing services via virtual sessions, seven days a week.

For those without access to phone or video technology, BHN’s physical outpatient clinics are operating limited hours to continue providing in-person services during this crisis.

According to Katherine Wilson, President & CEO of BHN, “This innovation in the way we provide therapy and counseling services is groundbreaking and allows us to render services where people are. This is particularly critical as a result of the needs that have emerged due to the spread of COVID-19. It allows a counseling avenue for those suffering anxiety and in need of support during this time of crisis affecting individuals and families.”

For more information or to request an appointment, please contact BHN at any of the following numbers: Springfield (413) 733-1423; Agawam (413) 786-6410; Greenfield (413) 737-2439; Holyoke (413) 532-0389; Ware (413) 967-6241; Westfield (413) 568-6141. BHN also has two crisis lines open 24 hours per day, seven days per week: Springfield (413) 733-6661; Westfield (413) 568-6386.

BHN has been providing behavioral health services to children and families in Western Mass since 1938. The agency provides community-based services that include innovative, integrated whole-health models as well as traditional clinical and outpatient and therapeutic services, day treatment, addiction services, crisis intervention and residential supports.