Skip to content

Behavioral Health Network Holds Ribbon Cuttings for “BHN WellBeing” Centers in Springfield, Westfield

Springfield—Behavioral Health Network, Inc. (BHN) recently held Ribbon Cuttings at its new “BHN WellBeing” centers in Springfield and Westfield with elected and public officials, BHN staff and members of the community in attendance. The Centers provide a new model of care, born out of the state’s new Community Behavioral Health Centers (CBHC) designation, designed to shorten wait times and expand access for individuals seeking behavioral health treatment.

At the Springfield Ribbon Cutting event, which took place at 417 Liberty Street, Springfield Mayor Domenic Sarno; Springfield Health and Human Services (HHS) Commissioner Helen Caulton-Harris; State Senator Jacob Oliveira; State Representatives Orlando Ramos, Carlos Gonzalez, Brian Ashe, and Bud Williams; Armando Olivares, Aide to Senator Adam Gomez; and BHN President and CEO Steve Winn each offered remarks during the program. Bruce Adams, Aide to Representative Puppolo, was also in attendance, along with state health officials, BHN staff and members of the community. Representative Gonzalez presented a citation from the State House of Representatives to mark the occasion.

At the Westfield event, the program included Westfield Mayor Michael McCabe, State Representative Kelly Pease, and Kevin Chambers, Aide to State Senator John Velis, who offered a citation from the Massachusetts Senate to mark the occasion. Westfield City Councilor William Onyski was also in attendance.

BHN WellBeing officially launched on January 3 and is a new model of behavioral health services designed to streamline and shorten wait times for individuals seeking behavioral health treatment with MassHealth and Health New England insurances. The goal is to ensure the right mental health and substance use disorder (SUD) care when and where people need it: “At home, in your community, at our clinic, and/or via telehealth.”

BHN WellBeing has two locations: 417 Liberty Street in Springfield and 77 Mill St. in Westfield campus which serve 17 cities and towns in the region via in person, community-based and telehealth services.

The hours for walk-in care at both locations are Monday to Friday, 8am to 8pm; and Saturday and Sunday, 9am to 5pm. Those seeking care can also call (413) 301-WELL (413-301-9355) to be connected to services, or go online to for more information.

BHN has been providing behavioral health services to children and families in Western Massachusetts since 1938. The agency provides community-based services that include innovative, integrated whole-health models as well as traditional clinical and outpatient and therapeutic services, day treatment, addiction services, crisis intervention, and residential supports.