The bank earned the number one spot for Overall Quality in western Massachusetts in the 2020 New England Banking Choice Awards. The awards are presented annually by American Business Media, publishers of “Banking New England,” and are based on the results of the Rivel Banking Benchmarks, the largest and most comprehensive measure of banking customer experience in the world. The 2020 results are based on more than 11,000 interviews and 300,000 reviews of nearly 300 Massachusetts institutions.
The bank also was named an honoree by The Boston Business Journal in its annual 2020 Corporate Citizenship Awards, a recognition of the region’s top corporate charitable contributors. The Business Journal annually publishes this list to showcase companies that promote and prioritize giving back to their communities. Companies qualify for the distinction by reporting at least $100,000 in cash contributions to Massachusetts-based charities and social-service nonprofits last year.
“We’re honored and humbled to be named to the top spot for quality among banks in our area, and then to be recognized among the most benevolent companies in the state is just icing on the cake,” said President and CEO Matthew S. Sosik. “Being here for our customers and giving back to our communities is what we’re all about.”
Founded in 1869 as Easthampton Savings Bank, bankESB is headquartered in Easthampton, Massachusetts, and operates 12 branches throughout western Massachusetts. Through its sponsorship and charitable giving program, bankESB and the Easthampton Savings Bank Charitable Foundation support non-profit organizations and causes throughout Hampden and Hampshire counties. In 2019, the bank and foundation donated more than $337,000 to nearly 250 organizations. Over the last five years, the program has donated nearly $1.7 million. For more information, visit bankESB.com.
bankESB is a member of the Hometown Financial Group, a $3.4 billion mutual multi-bank holding company headquartered in Easthampton, Massachusetts, and the parent company of bankESB, bankHometown, and Abington Bank. For more information, visit bankHFG.com.